United Airlines is in the news for a second day in a row over it's mishandling of animals. This time, the airline wrongly shipped a Kansas bound pet to Japan. This marks the second huge embarrassment in a week for the airline and a nightmare for the Swindle family.
the ordeal happened on Tuesday when the Swindle family was flying from Oregon to Witchita with their beloved pet, 10-year-old German Shepherd named Irgo.
United Airlines wrongly shipped a Kansas-bound pet dog to Japan, the second embarrassment this week for the airline and a "nightmare" for the dog's owners https://t.co/IzG1jHSkuC pic.twitter.com/wW6upTbpBW— CNN (@CNN) March 14, 2018
Swindle is concerned about her dog, he was flying for the first time -- had no food or water for the 16 hour flight to Japan and is also suffering from an ear infection and hasn't had his medication in 3 days. The dog was located in Narita Japan and will be flown from Japan back to Witchita on Thursday via a private charter.
"An error occurred during connections in Denver for two pets sent to the wrong destinations. We have notified our customers that their pets have arrived safely and will arrange to return the pets to them as soon as possible. We apologize for this mistake and are following up with the vendor kennel where they were kept overnight to understand what happened,"
On Monday, a French bulldog died on a Houston-to New York flight.
United Airlines Apologizes For Passengers Dog Dying In Overhead Bin
"I'm hoping that from now on they take better care of animals. They kind of treat them like they are luggage. I'm hoping they can put something into policy so that this will never happen again. Maybe putting a picture of the animal on the outside of the pen (instead of just paperwork, which is affixed on the outside of each crate). I don't want anyone to ever have to go through this again." Swindle said.